privacy policy:
We take your privacy seriously, and treat all your personal information as confidential. This policy relates to your use of this website.
You may use our website as is without providing any personal information, unless we ask you to provide personal data (such as name, address or e-mail address), and this is on a voluntary, non-mandatory basis. This data will not be disclosed to a third party without your express consent.
personal information:
When you shop at this site, you may be asked to enter your personal information such as name, email address, billing address, delivery address, phone number, product identification, and a password. Basic personal details, including your name and email address.
We also ask you to consent to receive our email newsletter.
We may ask for your date of birth (optional), which will be used to determine whether you wish to make changes to your account or your order by phone, noting that we do not retain credit card data.
We may contact you by email with our newsletter, details of other products and services. If you prefer not to receive any marketing communications from us you can unsubscribe at any time.
Disclosure to a third party:
You may be contacted on your telephone number to inform you of any update regarding the status of your order, or for any announcement of our latest sales and promotions. We may pass your name and address to a third party in order to deliver the product to you (for example to the transport company), to help us collect payments from you, or to analyze data and provide us with marketing information or customer service assistance.
We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. Other than as set out in this Privacy Policy, we may not sell or disclose your personal data to third parties without obtaining your prior consent, unless this is necessary for the purposes set out in this Privacy Policy and unless we are required to do so by law.
Your account with Nagwa Precious Metals Company
Order details may be stored with us, but for security reasons they cannot be retrieved directly by us. However, this information can be accessed by logging into your account on the website.
You can view details of your completed orders, those that are open, and those that need to be dispatched as well as manage your address details, banking details, and any newsletter you have subscribed to.
Security and Payment (SSL)
The payments you make through the site will be made through security protocols. You must only provide us with information that is accurate and not misleading and notify us if it changes.
We use appropriate security technologies and procedures to prevent unauthorized or unlawful access, loss or destruction of your information. When we collect data through the website, we store your personal information on a database within a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them by using encryption, such as SSL, to make it difficult for a hacker to decrypt your information. We place direct physical, electronic and procedural safeguards on the processing of all your information. Our secure procedures require that we sometimes ask you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your password and your computer from any unauthorized access
Stop subscribing to advertising messages:
You can stop subscribing to advertising messages at any time, although we would like you to stay in touch with our wonderful offers.
We suggest that you keep your email subscription activated.
The easiest way to stop subscribing is by clicking on the link to cancel receiving our advertising messages attached at the bottom of the daily messages.
What are cookies and why?
A cookie is a small text file that takes a location on your computer, phone or other device to provide information about your navigation of that website. Cookies are necessary to make navigation easier, friendlier and not to harm your computer
We may use cookies that allow us to statistically monitor how you use the Nagwa Precious Metals Company (Anfas Al Oud Company) website, which helps us improve our online offerings or determine the popularity of certain types of content. For example, cookies help us to recognize you (if you are registered on our site) and to remember your preferences (language, country, etc.).
We do not store sensitive personally identifiable information such as your address, password, credit card information, etc. in the cookies we use. We cannot use cookies to target advertising to our users according to their browsing patterns nor for other advertising purposes in our interest or in the interest of a third party.
The information stored in cookies on our website is used exclusively by us, with the exception of Google Analytics, which is used and managed by Google and us for statistical purposes, and payment processing analysis cookies, which are created exclusively when you make a purchase, are analyzed by the company. External companies with the aim of providing adequate guarantees on the payment processing services they provide.
In addition, we send a session cookie to your computer if you log in to the Nagwa Precious Metals Company (Anfas Al Oud Company) website. Session cookies allow us to determine whether you visit multiple pages during the same browsing session without having to re-enter. Your login information multiple times.
Whenever you log out of your browser or close your browser, session cookies are deleted. Although most browsers are originally set up to receive cookies.
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